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Discrete Packaging
Rest assured, we use standard plain shipping boxes and envelopes and all return address labels read "Xplor Media Group, Inc.” Packaging is discrete and there is no mention of it containing adult themed products.
Coupons/Special Offers
We offer coupons and special offers through our online newsletters. Coupons may not be combined with any other offers. Coupons are entered during the check-out page of the order form. Special offers might include incentives to purchase in order to receive free goods as a reward.
Billing
Your credit card will be billed as HomegrownStore.com.
You can check the status of your order by logging into your account and clicking on “Order History” under “My Account”. If you have further questions regarding your order please email us at support@homegrownstore.com.
Returns/Exchanges
DVDs purchased from Homegrownstore.com are easily returned within 30 days of shipment. These items must be unopened and still in their plastic wrap.
To initiate a return of a defective DVD, please email support@homegrownstore.com for a return authorization. Please include the title, order# and the reason for return.
Send all returns to the following address:
Xplor Media Group, Inc. Attn: Returns4427 Rainier Ave San Diego, CA 92120
Privacy
When you place an order with XMG, Inc., we ask for your name, your billing address, the address for shipment of the order, your credit card number and expiration date and your E-Mail address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you. In the event you do not wish to receive promotional E-Mail from XMG, Inc., please click the "remove me from your list" link on any email's we may send you. Should you have any other concerns, please E-Mail us and we will delete your account information.
Credit Cards
We accept all major credit cards, Including Visa, MasterCard, American Express and Discover Card. There is no additional charge for using your credit card. Within the "Billing Address" section of our order form, please be sure to provide your exact billing address where you normally receive your credit card statement, or your address that the issuing credit card bank has on file for you. This is important in verifying your details with the credit card bank. Should the information be inaccurate, this will delay processing of your order while we attempt to contact you by e-mail to verify the correct information.
Sales Tax
Due to California State laws, we must charge sales tax only on orders where items are delivered within California. The sales tax rate is 8.75%. There is no sales tax for orders being delivered outside of California.
Copyright & Trademark Notice
This site is owned and operated by XMG, Inc. Unless otherwise specified, all materials appearing on this site, Including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of XMG, Inc. © Copyright 1993-2009, ALL RIGHTS RESERVED. All software used on the site is the sole property of XMG, Inc., or those supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without XMG, Inc. prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
